Terms & Conditions

Condizioni Generali di Fornitura -

SERVICES DEFINITION

The vehicle rental with driver services (NCC) establishes the supply of a vehicle for passengers' transport, driven by a chauffeur registered in the drivers' professional category at the Chamber of Commerce of relevance. All the chauffeurs have to possess specific requirements and valid documents attesting their qualifications.

 

ORDERS AND BOOKINGS All the reservations have to be made directly on the web page of IEG, using the dedicated price list, at least 24 hours prior to the service and they are intended as automatically confirmed. The Company doesn't accept reservations forwarded through other systems. The bookings made less than 24 hours before the service have to be agreed upon with our Reservation Office, by phone (+39 3402872273) or by e-mail (info@autonoleggiodebeni.com); We will evaluate requests pending the availability of vehicles, arranging with the client deadlines and resources.

 

PRICES All prices include: professional driver, motorway fees.
There are no surcharges for children or luggage as long as the number of passengers and luggage dimensions/quantities are compatible with the vehicle model and traffic laws.

 

FLIGHT DELAYS All our transfer services with departure from the airport include a maximum of 1 hour wait after the landing of the client’s flight. Past this deadline, the reservation will not be considered valid, and the chauffeur will leave the airport. Please take notice that the scheduled arrival time of the flights and their respective delays are always monitored, and the waiting time of the vehicles with which the transfers are carried out is always calculated based on the actual arrival times.

 

CANCELLATION OF CONFIRMED SERVICES Cancellation of the service, made after costumers’ confirmation involves the fallowing penalties:

 

FORCED INTERRUPTION OF THE SERVICE The interruption of the service due to circumstances beyond one's controI, does not imply any right to reimbursement.

 

DAMAGES CAUSED BY PASSENGERS Any damage caused by passengers, or by their property, will be charged to the person responsible for the damage or to the person that requested the service. For everything not specified in these terms and conditions, please refer to the relevant legislation. These services are included in an invoice but not directly supplied by Italian Exhibition Group S.p.A. which utilizes third party services. Therefore Italian Exhibition Group S.p.A. declines any and all responsibilities in case of disservices or differing conditions than those stated above.

 

N:B: complaints presented after the end of the Exhibition will not be considered and in this case Italian Exhibition Group S.p.A. is not liable for reimbursement.